Sean Lennon Day 16, Madrid, SPA
Today was a stereotypical road day. We got to town late, went straight to the venue, soundchecked, had no time for dinner, went back for the show and got out as fast as possible. Didn't see Madrid at all. The best we did was on the drive back to the hotel, through the downtown area, that looked like it was really starting to get interesting, but we had to leave... Oh well...
The bonus, yet painful blessing of the day, was when I got to my hotel room. I opened the door and couldn't see the end of it. It seemed I was given a presidential suite of sorts. In a 5 star hotel. I figured it was a mistake, but it wasn't my problem, so I went about taking my shower before we left town. About halfway through, my phone started ringing. Of course, it was the front desk. And they had zero customer service skills. The guy was freaking out because the people that were supposed to have my room showed up for check-in and the hotel guy didn't know what to do. He couldn't figure out why someone was in the wrong room, or what to do about it, to save his life. I told him it wasn't my problem, but he was really lucky I had to be on a bus to Lisbon in about 15 minutes. I stopped at the front desk on my way out to let him know I was leaving, and all he had to do was get the new people fresh towels, and he just couldn't get it together. Met the people waiting for the room, had a nice chat, figured out why the mistake happened, tried to help solve the problem, hotel guy was still too dense, etc... Hopefully they got their stuff sorted out.
Got to see a little more of Madrid on the way out of the city, and got some rest on the long drive to Lisbon.
The bonus, yet painful blessing of the day, was when I got to my hotel room. I opened the door and couldn't see the end of it. It seemed I was given a presidential suite of sorts. In a 5 star hotel. I figured it was a mistake, but it wasn't my problem, so I went about taking my shower before we left town. About halfway through, my phone started ringing. Of course, it was the front desk. And they had zero customer service skills. The guy was freaking out because the people that were supposed to have my room showed up for check-in and the hotel guy didn't know what to do. He couldn't figure out why someone was in the wrong room, or what to do about it, to save his life. I told him it wasn't my problem, but he was really lucky I had to be on a bus to Lisbon in about 15 minutes. I stopped at the front desk on my way out to let him know I was leaving, and all he had to do was get the new people fresh towels, and he just couldn't get it together. Met the people waiting for the room, had a nice chat, figured out why the mistake happened, tried to help solve the problem, hotel guy was still too dense, etc... Hopefully they got their stuff sorted out.
Got to see a little more of Madrid on the way out of the city, and got some rest on the long drive to Lisbon.
posted by t. at 9:11 AM
0 Comments:
Post a Comment
<< Home